Q: What exclusive content will I find at http://www.ghostrecon.com?
A: In addition to the in-game map Nowhere, the Members Only section of www.ghostrecon.com offers users a Penny Arcade-designed wallpaper and a Mega64 video as a thank you.
Q: Can I download the multiplayer map Nowhere without linking my account?
A: No, this multiplayer map is only available in GRAW2 as a thank you exclusively to users who link their Xbox Live Gamertags and Ubisoft accounts.
Q: When I try to link my accounts, I get an error message that the servers are down. What is causing this?
A: If you are behind a router or firewall, try removing either or both from the equation. Connect your Xbox 360 directly to the Internet instead of going through the router or firewall. If this is not an option, please make sure that you have port 3074 [TPC] & [UDP] open in your router or firewall.
Q: Do I have to link my account to play single player and/or multiplayer?
A: No. Any person who purchases a copy of GRAW2 and whose equipment meets the minimum system requirements may play singleplayer mode. Additional requirements for multiplayer play in GRAW2 are only: Internet access, and subscription to any platform-specific online services subscriptions necessary (such as Xbox Live, Wii Channel, or Playstation Network).
Q: What are the features of the map Nowhere?
A: The Nowhere map is a mountainous ghost town in the middle of nowhere, featuring junkyards and abandoned buildings. Points of thick cover are separated by stretches of open area, making tactical choices essential to success. The lighting is mid-day, and it is suitable for 6 to 12 players.
Q: Will I get charged / Is there a fee for linking my accounts?
A: No, currently there are no fees from either Ubisoft or Microsoft’s Xbox Live service to link your accounts.
Q: Does my Ubisoft username have to be the same as my gamertag?
A: No. They can be completely different. However, if you do not currently have a Ubisoft account, the in-game linking application will suggest a username either the same as or similar to your gamertag for your convenience.
Q: Can I still get the map if I refuse the privacy policy?
A: No. Linking your Xbox Live gamertag and Ubisoft account is mandatory to gain access to the Nowhere map in GRAW 2, and all users must accept Ubisoft’s privacy policy and Terms of Use in order to link their accounts. Therefore, acceptance of the privacy policy is mandatory to obtaining the map at this time.
Q: Can I still link my accounts if I refuse the privacy policy?
A: No. All users must accept Ubisoft’s privacy policy and Terms of Use in order to link their accounts.
Q: Are you lying to me? Are you pulling more information from my account that you’re telling me?
A: No. By law, Ubisoft must notify the user of what information is being collected, and we are only collecting country and age information at this time. If that policy should change, we are required by law to notify you immediately.
Q: Why do you need my country information?
A: Privacy legislation varies from country to country. In order to protect your rights and remain in compliance with laws applicable in your country, Ubisoft must ask for this information.
Q: Why do you need my age?
A: Privacy legislation for minors varies from country to country. In order to protect your rights and remain in compliance with laws applicable in your country, Ubisoft must ask for this information.
Q: I don’t like the exclusive map. Can I unlink my accounts?
A: No. Your Xbox Live gamertag and Ubisoft account will remain permanently linked, unless you close one of the accounts.
Q: Can I change the gamertag associated with my Ubisoft account?
A: Yes. If you contact Xbox Live and change your gamertag, your Ubisoft account will automatically be updated with the new gamertag information. Please see Xbox Live’s policies for any service fees associated with changing your gamertag.
Q: Can I change the Ubisoft account associated with my gamertag?
A: At this time, changing your Ubisoft account is not possible. However, we are working to offer this service in the near future. Please check your account frequently for updates and announcements regarding this possibility.
Q: Can I associate more than one Ubisoft account with my gamertag?
A: No. Users are permitted no more than one Ubisoft account and one Xbox Live gamertag at the same time. Creating and maintaining more than one Ubisoft account is a violation of Ubisoft’s account Terms of Use, and may constitute the same for Xbox Live. Please see Xbox Live’s policies and Terms of Use for further details regarding multiple gamertags.
Q: Can I associate more than one gamertag with my Ubisoft account?
A: No. Users are permitted no more than one Ubisoft account and one Xbox Live gamertag at the same time. Creating and maintaining more than one Ubisoft account is a violation of Ubisoft’s account Terms of Use, and may constitute the same for Xbox Live. Please see Xbox Live’s policies and Terms of Use for further details regarding multiple gamertags.
Q: What can I do with my Ubisoft account?
A: Ubisoft account holders can
- Access members only areas of certain Ubisoft websites
- Use the Ubi.com servers in some Ubisoft online games
- Post and private message other Ubisoft account holders in the Ubisoft forums
- Get exclusive information on upcoming Ubisoft releases (only for opted-in members)
- Be selected to participate in closed betas for upcoming Ubisoft released (only for opted-in members)
Q: Do I have to create a new Ubisoft account every time I buy a Ubisoft title?
A: No. If you have a Ubisoft account and an Xbox Live gamertag, after the first time you create and link your accounts, Ubisoft will automatically save this information for all future Xbox 360 Ubisoft releases. Once you’ve linked your Ubisoft account with your Xbox Live gamertag, you won’t have to ever re-link again, but you will always have to log in to access the exclusive content.
Q: How do I change the information on my Ubisoft account?
A: You may access your account from any Ubisoft website (for your convenience, visit our main home page http://www.ubi.com, and click on log in in the top center of the navigational bar). Once you have logged into your account, you may edit all of your contact information.